Eircom Webmail Login: Access Your Old Email Account (2025)

Active Legacy Users: ~300,000 (2020) · Platform: Zimbra · Migration Status: Strongly encouraged by eir · Password Reset Time: Up to 24 hours

One table, one pattern: every number that matters points the same direction — this is a legacy service with a monthly fee, a live login, and a cancellation warning that should not be ignored.

Can I Still Access My Eircom Email?

Yes — but the service comes with conditions that are easy to miss until they cost you. The login portal is still live, and eir continues to operate webmail as a documented service. What has changed is the tone: eir treats eircom.net as legacy, and the login page warns that cancelling your service removes access to sent and received messages.

What happened to the Eircom.net email service?

Eircom Webmail is the old name for what is now plain eir Webmail. The rebrand from eircom to eir happened between 2015 and 2017, and the Zimbra migration went along with it. Consumer guides now treat the platform as a maintenance-mode service: kept running, but no longer developed for new users.

Do not confuse “legacy” with “dead.” The mailbox works, the server settings still function, and eir’s help centre continues to publish guidance for it. What you are dealing with is a managed decline — officially still there, unofficially being steered toward an exit.

Do I need to migrate?

• No new sign-ups: the service is closed to new users (Selectra Ireland).
• Monthly cost: existing subscribers pay €15.99 per month, and cancellation goes through My eir account management.
• eir’s help centre documents what happens if you move to another provider — including how to redirect messages to a new address.

Migration is not optional forever; it is a question of timing. Every month you stay, you pay €15.99 for a Zimbra mailbox that eir would rather close than modernise. The smart sequence is simple: keep the account alive, export everything, then switch on your own schedule.

The warning is the whole story in one sentence: the cost of staying is optional, but the cost of leaving late is not.

How Do I Log In to My Eir Account?

Two doors lead into your mailbox: the webmail portal at webmaillogin.eir.ie and the My eir account hub. Selectra Ireland notes that both routes use the same eir account password, which is why “what is my password” and “how do I log in” so often end up being the same question.

Step-by-step login to My Eir

1. Open the official webmail portal at webmaillogin.eir.ie.
2. Enter your full @eircom.net email address as the username.
3. Enter the password you use for My eir — the same credentials cover both.
4. If the form rejects the full address, try the short form without @eircom.net; some flows accept it.
5. From a new device, wait for the six-digit SMS verification code before the inbox loads.

If the page keeps looping back, clear cookies and cache before retrying. That single step resolves a surprising share of login failures, and it costs nothing to try.

What is the My Eir password?

• Your My eir password is the same one used for webmail login.
• Reset it through the “Forgot Password” link on the login page.
• eir’s help documentation describes resets taking up to 24 hours to complete (eir webmail help centre).

The practical takeaway: save that password somewhere safe before you need it. The reset flow is slow and unforgiving on legacy accounts, and the wait becomes a crisis exactly when an email is urgent.

The pattern is consistent: on eircom.net, a forgotten password is rarely a quick fix.

Why Can’t I Reset My Eir Password?

The reset flow is the most complained-about part of eircom.net access. Users on Irish forums describe the same loop: tap “Forgot Password”, wait for the SMS code, enter it, watch the form refuse to move on. On legacy accounts, that failure usually leads to a support call rather than an instant fix.

Common password reset errors

• Stale cookies and cache: a reset attempt from an older browser session can fail before the form submits.
• Username mismatch: including or omitting the @eircom.net suffix changes whether the reset reaches the right account.
• Account lockout: repeated failed attempts can lock the account, and only eir support can unlock it.

How to contact Eir support to unlock your account

Support agents can reset the password on their side, but the reset still has to propagate through the legacy Zimbra system. That is where the “up to 24 hours” wait comes from, and why the advice to start the process early keeps appearing in consumer guides.

The strategy is simple: remove browser-level causes first, then call support before you reach the frustration threshold. Retrying the same broken form is how accounts end up locked in the first place.

How to Access Old Eircom Email Account

Accessing your old mailbox is the easy part; preserving its contents is where most people get stuck. The Zimbra platform supports both IMAP and POP3, so you can connect any modern client and pull your archive out. The forward-looking question is not “can I still log in” but “how do I get everything out before the door closes.”

Using IMAP to migrate to Gmail or Outlook

• IMAP server: webmail.eircom.net, port 993 with SSL (Univik email settings reference).
• Gmail route: use Gmail’s Accounts and Import to connect the eircom.net address and pull messages across (Turgs migration guide).
• Folder preservation: an IMAP-based migration keeps folders and attachments intact instead of flattening everything into one inbox.

One warning about settings pages: a widely circulated migration guide describes POP on port 110, while published settings references list port 995 with SSL. The two do not agree — verify the port your account accepts before committing a long import job to it.

Setting up email forwarding

• In Zimbra webmail, the forwarding option lives under Settings → Mail; enter the destination address and save.
• eir’s help centre addresses the same need from the other direction: what happens to your messages when you move to another broadband provider.
• Forwarding only sends new mail; it does not replace the archive export.

Forwarding is the safety net, IMAP is the moving truck. Use both in the same week: forwarding catches new mail while the import runs, and IMAP grabs the archive that forwarding cannot carry.

The practical sequence is the same for every eircom.net user: pull the archive first, then decide what to do with the address.

Are There Any Current Issues with Eir?

Yes — and the pattern shows up in the same places every few months: login loops, SMS codes that arrive late or not at all, and pages that load but never authenticate. Outage trackers like DownDetector and Irish community threads document the same symptoms whenever a wave of complaints hits.

Checking Eir service status

• Check eir’s help centre first for any platform-wide notice.
• Then look at community trackers, which usually show the pattern within minutes.
• If the outage is recent and widespread, the fix is often to wait; most reported webmail outages clear within 24 hours.

Community reports on webmail problems

Community threads describe an emotional pattern as much as a technical one: people contact eir because an old address holds years of financial and personal records, and the path back in is invisible to them.

The structural issue is that eir does not publish a prominent public status page for legacy webmail. That leaves users leaning on third-party trackers and each other’s reports — exactly the kind of uncertainty that pushes people toward migration.

Eircom Webmail vs Gmail and Outlook: Which Should You Use?

Three paths, one decision: keep paying for legacy eircom webmail, move your mail to Gmail, or land it in Outlook. The trade-offs come down to cost, control, and how much of your past you want to keep.

The pattern is clear: the only column with an expiry date is the first one. Gmail and Outlook are not perfect, but neither can be switched off by a broadband billing decision.

Eircom Webmail Technical Settings at a Glance

Six settings, one outcome: the right connection details keep your migration from stalling on a typo. The values below follow Univik’s eir email settings reference (third-party settings guide).

The one setting you should double-check is the port. Because third-party guides disagree on POP access, confirm 995 with SSL against your own client before you trust a long import to it.

Keep Eircom Webmail or Migrate? The Trade-Offs

Neither choice is wrong on paper, but the two options carry very different load-bearing risks. Here is the honest ledger for moving off eircom webmail.

The trade-off is between convenience and control. Staying costs €15.99 a month and keeps the address working, but the control sits with a provider that is winding the service down. Migrating costs a weekend and careful settings, and the control ends up in your hands.

How to Migrate Your Eircom Email to Gmail

Seven steps, none of them technically hard, all of them safer done while your eir service is still active.

1. Log in to webmail and confirm your current password works before changing anything else.
2. In Gmail, open Settings → Accounts and Import.
3. Choose “Add a mail account” and enter your full @eircom.net address.
4. Select “Import emails from my other account” and enter your eircom.net password when prompted.
5. Use the incoming server webmail.eircom.net on port 993 (IMAP) or 995 (POP3) with SSL.
6. A migration utility can preserve folders and attachments through the same IMAP connection rather than flattening everything into the inbox (Turgs migration guide).
7. Keep the eir service active until the import finishes — cancelling early deletes the source mailbox.

The sequence matters more than the speed. Set the import running on a Friday, let it chew through the weekend, and only then make the call to eir about cancelling the old subscription.

Timeline: From Eircom to Eir

Three moments explain why a 20-year-old email address became a problem in 2025.

• 2015–2017: Eircom rebrands as eir; webmail moves to Zimbra. The @eircom.net address survives, but it is no longer the company’s flagship platform.
• February 2020: The Irish Times reports roughly 300,000 users still active on eircom.net addresses, pushing the migration question into the consumer mainstream.
• 2024–2025: eir pushes Microsoft 365 integration, and legacy Zimbra access becomes visibly more fragile. Consumer guides now treat eircom.net as a closed, fee-charging legacy service.

What the timeline shows is a slow, deliberate wind-down. The service was not switched off on a single date; it was progressively deprioritised, then repriced, then left to age.

What’s Confirmed, What’s Still Unclear

Searching for answers about eircom webmail produces a lot of confident guesses and very few official commitments. This is the honest split.

Confirmed facts

• Eircom webmail runs on Zimbra and is closed to new sign-ups.
• eir’s webmail help centre still documents the service as active.
• Roughly 300,000 users were still on eircom.net addresses in February 2020 (The Irish Times).
• IMAP and POP3 access both remain available for export.

What’s unclear

• No official date has been published for the end of legacy Zimbra access.
• It is not confirmed whether Microsoft 365 will fully replace Zimbra for all eir customers.
• Whether the login username needs the @eircom.net suffix varies by flow; some users report the short form works.
• Third-party port guidance disagrees (110 vs 995) for POP access, so the correct port has to be verified per account.

Nothing in the confirmed list guarantees permanence. The service is live, documented, and reachable — but every reliable indicator points toward an eventual shutdown.

What Users and Experts Are Saying

Three voices frame the eircom.net situation better than any spec sheet.

“Users have been told for years to move. The real deadline was never announced — it just showed up as a login page that stopped working.”

— paraphrase of Conor Pope’s consumer advice, The Irish Times, February 2020

“Cancelling your service removes access to sent and received emails and the webmail account.”

— eir webmail login page (paraphrased warning)

“Fifteen years of emails, one wrong password, and the only support option is a phone number nobody seems to answer.”

— paraphrase of recurring complaints on r/ireland, 2024–2025

The experts talk about risk and timing; the users talk about loss. The distance between those two perspectives is where old email accounts quietly disappear.

The @eircom.net story is a slow-motion shutdown with no final date on the calendar. The practical move is the same whether you have 20 messages or 20 years of them: keep the account alive, pull your archive out over IMAP, and switch providers on your own terms. For anyone still paying €15.99 a month for a legacy Zimbra mailbox, the choice is becoming clear — migrate while the door is open, or wait until a cancelled contract closes it for good.

Frequently asked questions

Still locked out? The support number is 1901 (ROI) — keep it somewhere you can find it before you need it.

Related reading

• Is Virgin Media Down? Official Outage Check and Fix Guide — for anyone juggling multiple Irish broadband accounts.
• Vodafone Top Up Online: Prepaid & Data Guide for Ireland — another practical Irish telecom login and account guide.

These guides cover the same practical ground: Irish telecom services work best when you check account access before an outage becomes urgent.